Return & Refund Policy
At all times original sales receipt must accompany returns.
30-Day Money Back Guarantee
A 30-Day Money Back Guarantee is offered on all our products (unless otherwise noted) on items returned 30 days from the date of original purchase with original receipt. Some exceptions apply. No refunds accepted after this 20 day period. All returns must first be authorized by contacting us for return approval. The Product Return Form must accompany any returned product.
If an item is received damaged or is incorrectly shipped by us, please contact Customer Support immediately. Items that are defective and shipped from us or items that you did not order but received from us will qualify for store credit or a refund if purchased 30 days prior to return.
Refunds are contingent upon inspection of item(s) once we receive it/them.
Within 90 days of purchase, there will be a 15% restocking fee for any authorized returned items that are being exchanged or processed for a store credit. Customer is responsible for all shipping costs related to refunds, returns and exchanges unless our products shipped either in error or defective product/products.
EMF Safe Shield Trading
No 6A, Tingkat 1,
Jalan BM 1/2,
Taman Bukit Mayang Emas,
47301 Petaling Jaya
Tel: +603 2302 2980
Email: [email protected]